A British Columbia couple walked away from their dream car after stronghold The prices of the electric truck they pre-ordered have gone up with no price protection.
“It kills all the excitement of getting a new car and makes this whole process frustrating,” Jason Bean said. Consumer Affairs.
Ben and his wife, Melanie, have set their sights on owning a new 2022 Ford F-150 Lightning electric truck. On Vancouver Island last January, the couple say they called their local Ford dealer and got the green light to get in and build their car.
“It was very exciting to do something like this where we can get new technology, a new truck, and also do something positive in terms of our carbon footprint,” Benn said.
The couple signed a “preview order” form which also indicated that it was not an invoice. The papers also specified a detailed description of the truck and its features along with an MSRP of $101,625.
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Bean signed the papers and handed over a $2,500 deposit to reserve the car.
However, last August, Bain said his Ford dealer had told him that the 2022 Ford F-150 Lightning could not be delivered and would crash into a 2023 model.
Penn said he was told that would also mean higher prices. “The real factor was when they said there would be a $10,700 price change that was never discussed,” Bain said.
There are reports Ford USA is offering price protection to some pre-order holders like Jason and Melanie in a similar situation.
“I don’t understand why Ford of the United States could protect prices, but Ford of Canada refuses,” said Melanie Bean.
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Zach Spencer of Motormouth’s YouTube channel says Ford Canada and Ford US operate as separate companies. “They have autonomy in individual markets. I think it’s also because the market here is very small compared to the US and that’s one of the reasons they do that,” Spencer said.
Spencer also said that in most cases the actual transaction price is settled upon delivery of the vehicle.
However, Spencer said that currently ongoing supply chain issues, high inflation, and the war in Europe are contributing to the high input costs of every automaker, especially when it comes to electric vehicles.
“Now you have every major auto company in the world announcing plans to electrify cars, but they are all chasing the same stuff driving up prices. Good luck going forward, especially in the next four to five years to have an affordable electric vehicle,” said Spencer. “.
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Consumer Affairs I contacted Ford Canada repeatedly to ask about price protection for Ford Canada customers but did not receive a response. Ford Canada also did not respond to questions about the papers Beans signed.
Today’s not-for-profit Auto Protection Association says most franchise auto dealers are straightforward when there is no price protection when signing up. “Policy differs between manufacturers and also depends to some extent on the integrity of the dealer,” said Auto Protection Association Director George Ene.
Iny also recommends consumers to ask about the manufacturer’s price protection policy and also whether the lease or financing terms you intend to obtain are protected in any way.
Since the price hikes, Jason and Melanie Bean have put the brakes on the prospect of owning an electric Ford truck.
They said their $2,500 deposit was returned to them by the agent.
“Be careful. Be prepared. You might not get what you were going to buy and it might not be the same price you were going to buy,” Jason said.
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